Help & Support
Find answers to common questions below, or reach out to our team directly.
Frequently Asked Questions
How does Talkdrop transcribe my recordings?
Talkdrop uses OpenAI's Whisper API to transcribe your voice recordings with high accuracy. After transcription, Claude AI generates a concise summary and suggests relevant tags. The entire process typically takes just a few seconds.
What happens to my voice recordings?
Your audio is uploaded for transcription and stored in encrypted Supabase Storage so you can play it back later in the app. We never sell your data or share it with advertisers. Audio is retained for the life of the note — when you delete a note or your account, the corresponding audio file is deleted.
How many notes can I create for free?
The free tier includes up to 10 notes per calendar month. This includes full AI transcription, summarization, auto-tagging, and search. If you need more, the Pro plan ($6.99/month or $39.99/year) gives you unlimited notes.
How do I cancel my Pro subscription?
You can manage or cancel your subscription through your Apple ID account settings (Settings > Apple ID > Subscriptions on your iPhone). Cancellation takes effect at the end of your current billing period, so you'll continue to have Pro access until then.
Can I delete my account and all my data?
Yes. You can delete individual notes within the app at any time. To delete your entire account and all associated data, contact us at support@talkdrop.app and we will process your request within 30 days.
Contact Us
Can't find what you are looking for? We are happy to help. Reach out to our support team and we will get back to you as soon as possible.
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